Help Center

Yes, we sell 100% authentic 925 sterling silver jewelry, including Italian, Turkish, and handmade designs.

• Standard Shipping time 3 to 7 Working Days.
• We offer same day delivery in Lahore via indrive on total advance payment, delivery charges according to indrive you have to pay to rider.
• Note Same day deliver on Limited Products only not handmade products.

Yes, we have a return policy. If the product is damaged, incorrect, or not as shown, we’ll assist you with the return process.

We have a complete ring size guide and chart available on our website. Visit the Size Chart page to learn how to measure your size in mm diameter with easy instructions.

We are a registered brand since 2016 and our bank account is a business account under our brand name, ensuring secure and verified transactions. with over 70,000 satisfied customers. You can check our customer reviews and product showcases on Instagram and Facebook.

Yes, our all Imported tems are 925 stamped, especially Italian and Turkish pieces. Handmade items may vary depending on design.

You can return or exchange the product within a certain period (typically 3–5 days) after receiving it. Please contact us immediately with proof.
Read or Return Policy in details.

Yes, we deliver nationwide through reliable courier partners.

We offer a lifetime guarantee that our products are made of genuine silver.

We are an online-only store. Our office at Al Hafeez Shopping Mall, Gulberg 3, Lahore is for marketing and customer support Team only — we do not entertain walk-in customers or offer product viewing/collection at the location.

Yes, we offer Cash on Delivery with the following terms:

• up to Rs. 5,000: Pay Rs. 500 advance to confirm your order, and the remaining amount will be paid on delivery.
  
• above Rs. 5,000: 50% advance is required, and 50% will be paid on delivery.
  

This policy helps us prevent fake orders and ensures a smooth delivery process. Thank you for understanding!

You can pay to our company account via,

• Mobile banking app
• JazzCash
• EasyPaisa

Meezan Bank
Account Title: Silverstones.pk
Account Number: 02160109919585

Please share the payment screenshot with us at our whatsapp num after transfer for order confirmation.

Why We Don’t Allow Opening Parcels Before Payment

At SilverStones.pk, we truly value transparency and customer satisfaction. However, we do not allow parcels to be opened before payment for the following important reasons:

🔒 Security of Silver Jewelry

Our products are made of genuine silver and high-value materials. Once a parcel is opened, courier companies do not take responsibility for what happens inside. Unfortunately, anyone — including a third party — could tamper with or swap the product, and there would be no way to verify the truth afterward.

🚫 No Responsibility from Courier Services

Courier staff are not authorized to supervise or confirm product integrity once opened. If a parcel is opened and returned, no one can prove what was originally inside, and we can’t take such risks with valuable items.

🤝 Our Reputation Is Your Guarantee

We understand trust is important — that’s why we encourage you to visit our official Instagram and Facebook pages, where we’ve proudly served over 70,000 satisfied customers since 2016. SilverStones.pk is a registered, trusted brand delivering premium silver jewelry across Pakistan for 8+ years.

✅ Customer Satisfaction & Return Policy

Your satisfaction is our priority. In case of any issue or concern, you can contact us directly or request a return — we’re here to help and resolve every genuine concern professionally.

Thank you for understanding and trusting SilverStones.pk.